{"id":178,"date":"2025-04-11T06:43:33","date_gmt":"2025-04-11T04:43:33","guid":{"rendered":"https:\/\/www.stoprodent.com\/?page_id=178"},"modified":"2026-10-26T13:49:09","modified_gmt":"2026-10-26T11:49:09","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.quickdna.com\/ca-fr\/shipping-policy\/","title":{"rendered":"Politique d'exp\u00e9dition"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Article 1. Informations g\u00e9n\u00e9rales<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette page pr\u00e9sente les frais de livraison et les d\u00e9lais de livraison associ\u00e9s \u00e0 l\u2019exp\u00e9dition d\u2019un colis. Les diff\u00e9rentes options de livraison sont propos\u00e9es lors de la commande. Elles varient en fonction du type de produit, de l\u2019adresse de livraison et des dimensions du produit. Pour \u00eatre livr\u00e9 dans les temps, votre paiement doit d\u2019abord \u00eatre confirm\u00e9, car nous exp\u00e9dions uniquement des produits une fois le paiement re\u00e7u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 2. Origine et destinations des exp\u00e9ditions<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les envois sont effectu\u00e9s depuis notre entrep\u00f4t europ\u00e9en situ\u00e9 en R\u00e9publique tch\u00e8que. De l\u00e0, nous livrons aux clients de l\u2019Union europ\u00e9enne et dans le monde entier. Les options de livraison disponibles et les d\u00e9lais de livraison estim\u00e9s d\u00e9pendent du pays de destination et sont indiqu\u00e9s lors du paiement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 3. Livraison standard<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La livraison standard prend g\u00e9n\u00e9ralement 2 \u00e0 4 jours ouvrables dans l\u2019Union europ\u00e9enne. Pour les destinations situ\u00e9es en dehors de l\u2019Union europ\u00e9enne, le d\u00e9lai de livraison estim\u00e9 est indiqu\u00e9 lors du paiement. Une signature est toujours requise lors de la livraison du colis. Il est important de fournir un num\u00e9ro de t\u00e9l\u00e9phone lors de la commande, car nous le transmettrons au transporteur, qui l\u2019utiliserait en cas de difficult\u00e9s pour localiser votre adresse. Les colis ne sont jamais livr\u00e9s \u00e0 votre bo\u00eete aux lettres \u00e0 moins que vous n\u2019ayez fourni au transporteur un formulaire de renonciation avant la livraison.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 4. Livraison express<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avec la livraison express, nous livrons le colis dans les 24 heures aux destinations admissibles. Les destinations admissibles sont indiqu\u00e9es lors du paiement. Gr\u00e2ce \u00e0 notre contrat de transport, si vous recevez le colis plus tard, le transporteur remboursera les frais de livraison.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 5. Frais de livraison<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les frais de livraison sont calcul\u00e9s automatiquement lors du paiement en fonction du poids, des dimensions et du pays de livraison. Pour les consulter, veuillez ajouter les produits souhait\u00e9s au panier et proc\u00e9der au paiement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 6. Imp\u00f4ts, droits et taxes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les livraisons dans l\u2019Union europ\u00e9enne, aucune taxe ou droit suppl\u00e9mentaire n\u2019est factur\u00e9 lors de la livraison, car la TVA a d\u00e9j\u00e0 \u00e9t\u00e9 pr\u00e9lev\u00e9e lors de l\u2019achat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les livraisons en dehors de l\u2019Union europ\u00e9enne, des taxes d\u2019importation, des droits de douane, la TVA ou des frais de d\u00e9douanement peuvent s\u2019appliquer lors de l\u2019arriv\u00e9e dans le pays de destination. Ces frais ne sont pas inclus dans le prix de la commande ni dans les frais de livraison et doivent \u00eatre pay\u00e9s par le client. Le client est \u00e9galement responsable de la gestion de toutes les formalit\u00e9s d\u2019importation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 7. Dur\u00e9es de livraison<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les d\u00e9lais de livraison sont indiqu\u00e9s lors du paiement. Ils d\u00e9pendent de l\u2019option de livraison s\u00e9lectionn\u00e9e et du pays de livraison.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 8. Heures de collecte des colis<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les transporteurs collectent les colis dans notre entrep\u00f4t du lundi au vendredi. Pour les livraisons standard, les transporteurs collectent les colis \u00e0 11h00. Pour les livraisons express, les transporteurs collectent les colis \u00e0 13h00. Toutes les commandes pass\u00e9es apr\u00e8s ces horaires seront livr\u00e9es aux transporteurs le jour ouvrable suivant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Article 9. Tra\u00e7age des colis<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans un d\u00e9lai maximum de 12 heures apr\u00e8s avoir pass\u00e9 une commande, vous recevrez un e-mail et un SMS vous informant que votre colis a \u00e9t\u00e9 exp\u00e9di\u00e9. Nous vous communiquerons un num\u00e9ro de suivi afin que vous puissiez suivre votre colis en temps r\u00e9el.<\/p>","protected":false},"excerpt":{"rendered":"<p>Article 1. General Information This page presents the costs and delivery times associated with shipping a package. The various delivery options are offered when placing an order. They vary based on the type of product, the delivery address and the dimensions of the product. To be delivered on time, your payment must first be confirmed, 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